Terms of Service
Last updated: May 1, 2026
1. Acceptance of Terms
These Terms of Service ("Terms") are a binding agreement between you and GetSaaSWatch ("GetSaaSWatch," "we," "us," or "our") governing your access to and use of our website, dashboard, APIs, optional browser extension (Chrome Web Store / Microsoft Edge Add-ons), and optional desktop application (desktop agent; currently Windows / Microsoft Store only) (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of an entity, you represent that you have authority to bind that entity.
2. Service Description
GetSaaSWatch provides SaaS/AI subscription monitoring, anomaly and risk alerts, reporting, and ownership/offboarding governance workflows. Features may include third-party integrations, analytics summaries, recommendation signals, and notifications. We may update, improve, limit, or discontinue features at any time. We process personal information as described in the Privacy Policy and under applicable data protection laws, including GDPR and CCPA/CPRA where applicable. We may adjust Free plan scope with reasonable advance notice on the website or by email. For paid plans, we provide at least thirty (30) days’ notice before materially reducing paid features.
3. User Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate information and promptly update it if it changes. You must notify us immediately of any suspected unauthorized use or security incident. We may require identity verification and may suspend access to protect users and the Service.
4. Subscriptions and Payment
GetSaaSWatch may offer paid plans billed on a recurring basis. Free Trial: Eligible new accounts may receive a 14-day Pro trial. At trial end, access reverts to Free unless a paid subscription is active. Auto-Renewal: Paid subscriptions renew automatically at the end of each billing cycle. You may disable auto-renewal at any time in account settings. After cancellation, you will not be charged for the next cycle, and your current paid term remains active until its end date. Cancellation: You may cancel at any time through supported account settings or provider-managed flows. Unless required by law, cancellation takes effect at the end of the current paid term and does not include prorated credits. No Refunds: Except where required by law, charges are non-refundable, including partial periods, unused features, mistaken purchases, or failure to cancel before renewal. If our gross negligence causes continuous unavailability for more than seven (7) consecutive days, you may request a proportional refund for the affected period.
5. Prohibited Conduct
You agree not to: (a) violate applicable law or regulation; (b) attempt unauthorized access to accounts, systems, or networks; (c) interfere with Service integrity or performance; (d) reverse engineer or extract source code except where legally permitted; (e) upload malware or malicious content; (f) use the Service to infringe others' rights; (g) abuse rate limits or automate access in ways that harm the Service; (h) misrepresent identity or affiliation; or (i) use APIs, the browser extension, or the desktop agent beyond normal business use (for example, excessive request frequency), in which case we may temporarily restrict access.
6. Intellectual Property
The Service, including software, design, trademarks, logos, content, and all related intellectual property, is owned by GetSaaSWatch or its licensors and is protected by applicable laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business or personal use. No rights are granted except as expressly stated.
7. User Data
Subscription information, classification labels, dictionary entries, department settings, and similar data you submit, sync, or generate through the Service (“User Data”) are yours. You grant GetSaaSWatch a limited, non-exclusive, worldwide, royalty-free license to use User Data solely as necessary to provide the Service to you (for example, to store, process, analyze, and display it). We will not use your User Data for any commercial purpose outside the Service, and we will not share with third parties information that can identify you personally without your separate consent.
8. Disclaimer and Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GETSAASWATCH IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO GETSAASWATCH FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
9. Termination
You may stop using the Service at any time. We may suspend or terminate your access, with or without notice, if we reasonably believe you violated these Terms, created legal or security risk, or if required by law. Upon termination, your right to use the Service ends immediately. Sections that by nature should survive (including payment obligations, intellectual property, disclaimers, liability limits, dispute resolution) will survive. After termination, we will delete or anonymize your data within thirty (30) days as described in our Privacy Policy, except where a longer retention period is required by law.
10. Governing Law and Dispute Resolution
You acknowledge that you use the Service primarily for commercial or business purposes, not personal, family, or household use. These Terms are governed by the laws of Delaware, USA, excluding conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service will be resolved by final, binding arbitration on an individual basis in English under commercially reasonable arbitration rules. To the extent permitted by law, you and GetSaaSWatch waive any right to a jury trial and to participate in class or representative actions.
11. Contact Information
If you have questions about these Terms, billing, privacy rights requests (including GDPR/CCPA requests), or legal notices, contact us at support@getsaaswatch.com.
12. Browser extension, desktop application, and workplace deployment
Some features require the optional GetSaaSWatch browser extension and/or the optional GetSaaSWatch desktop application (desktop agent). The extension is distributed on the Chrome Web Store and Microsoft Edge Add-ons; the desktop agent is Windows-only (Microsoft Store) in the current public release and does not include macOS or other desktop platforms. When enabled, those clients upload usage events to our APIs as described in the Privacy Policy section “Browser extension, desktop application, and usage events,” including optional `responsible_member_id` and `subscription_id` fields (with `subscription_id` populated only when uniquely attributable). You are responsible for compliant deployment under your internal policies and applicable law, including required workforce notice, consent, and assessments where applicable. Company codes and subscription list tokens are confidential and must not be disclosed to unauthorized parties. Client use is governed by these Terms and the Privacy Policy; for personal-data processing, the Privacy Policy controls.
13. Force Majeure
Neither party is liable for failure or delay in performing obligations under these Terms (except payment obligations already due) when caused by events beyond reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, epidemics/pandemics, labor disputes, transportation or telecommunications failures, or non-avoidable supplier/subprocessor failures. The affected party will use commercially reasonable efforts to mitigate impact and resume performance.